Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisﬁed with your purchase for any reason, you may return it to us for store credit only. Please see below for more information on our return policy.
All returns must be postmarked within three (3) days of the purchase date. All returned items must be in new and unused condition with all original tags and labels attached.
There are certain situations where only partial refunds are granted: (if applicable)
- Book with obvious signs of use
- Any item not in its original condition is damaged or missing parts for reasons not due to our error.
- Any item that is returned more than 3 days after delivery
To return an item, please email customer service at [email protected] to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase and mail your return to the following address:
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
After receiving your return and inspecting the condition of your item. Customers are advised to attach photos/videos of received products if necessary. We will process your return. Refund processing will be the sole discretion of Flavourskart. Please allow at least seven days from the receipt of your item to process your return. We will notify you by email when your return has been processed. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you about the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically reflected in your FK wallet, which can be used for further transactions with Flavourskart.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your wallet again. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected]
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [email protected] and send your item to:
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
The following items cannot be returned:
For defective or damaged products, please contact us at the customer service number to arrange a refund or exchange. Flavourskart do not take responsibility, if the delivery is delayed or not delivered by the vendors because of the bad weather or any other unexpected circumstances.